Shipping Policy
At Jckyjce, we’re committed to delivering your order quickly, safely, and with care. Below you’ll find everything you need to know about our shipping process.

Free Worldwide Shipping
We proudly offer free shipping on all orders, no matter where you are.
Your order will be shipped using reliable carriers such as:
 • USPS for U.S. deliveries
 • ePacket or EMS for international orders from our Asia-based facilities

Global Delivery
We ship to over 200 countries worldwide.
If your location is not eligible for delivery, our team will contact you promptly to offer a solution or a full refund.

Estimated Delivery Times
Please note that all orders include a processing time of 2–5 business days before shipment.

 • United States: 8–14 business days
 • Canada & Europe: 8–15 business days
 • Australia & New Zealand: 8–15 business days
 • Asia: 8–15 business days
 • Central & South America: 10–20 business days
 • Africa: 15–30 business days

Maximum delivery time: 45 business days (including processing).
Customs delays or peak season traffic may affect actual delivery windows.

Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
Please allow 2–5 business days for the tracking info to appear in the system.
If your tracking hasn’t updated after 5 business days, contact us and we’ll assist right away.

Lost or Undeliverable Packages
Please double-check your shipping address before placing your order.
We cannot be held responsible for packages lost due to incorrect addresses.

If the error is on our end, we’ll reship your order at no additional cost.

Customs & Import Fees
International orders may be subject to customs duties or import taxes based on your country’s regulations.
These fees are the buyer’s responsibility. By purchasing from us, you agree to cover any applicable customs charges.

Multiple Shipments
To ensure faster delivery, some items may be shipped separately.
Each shipment will come with its own tracking number if available.

Need Help?
If you have any questions about your shipment, feel free to reach out to our team at customers.tdb@gmail.com — we’re always here to help.